Products will only appear if you are logged into your approved wholesale account.
PLEASE READ TERMS BEFORE PLACING AN ORDER:
Turnaround time: Topicals and skincare generally take about 5-21 Days on orders of 1-1000 and Up to 4-6 weeks orders of 1000+. For Tinctures Up to 6 weeks orders of 1-1,000 8 – 12 weeks orders of 1000+.Mushrooms are shipped within 3 days. ***Lead times are subject to vary due to our extensive alchemical preparations and our focus on fresh herbs.
Shipping & Handling: The shipping charges quoted in your order are based on the total weight of the products chosen via USPS Priority. Vera Herbals, llc will not be responsible for any loss or damage that may occur. Vera Herbals, llc reserves the right to refuse any order felt to be fraudulent.
Exchanges & Returns:
Wholesale Returns & Restocking Fees: We stand behind our products and want to maintain a great relationship with our retailers. After all, you’re family. All retail orders come with a 5-day money back guarantee. Items must be in resalable condition. Simply return the merchandise with the original invoice and a note stating your reason for return and we’ll gladly refund your purchase price. Shipping & handling charges are not refundable, and a 15% re-stocking fee will be deducted from the re-fund.
Lost, Incorrect or Damaged Goods:
If your merchandise is damaged or incorrect upon arrival, save all contents and packing materials and contact us within 3 business days after its arrival. Shipments that arrive in damaged condition will be replaced only after the damaged merchandise has been returned to Vera Herbals within 15 days of
receipt for inspection. Shipments that have been determined to be lost, after thoroughly researching the package through delivery confirmation tracking, will be replaced. For both circumstances, a monetary refund will not be given.